Please note that policies are subject to change and you are responsible for reviewing them regularly and adhering to them.  To access the current policies you may always go to which will also appear as a link on the footer of the website. 

http://www.counsellingbc.com/listing-agreement.html   

CURRENT LISTING AGREEMENT
Agreement update: October 13, 2016
Please read the following agreement carefully. You may wish to bookmark this as all new policies are in effect from the date of the update.

Duration of Listing: 
Your listing is for 1 year from the day that it appears on the WEB site or 1 year from your renewal date. 

Refund Policy: 
CounsellingBC.com does not offer a refund for services provided to professionals on this site. We are also not responsible for any secondary costs incurred by you that relate to changes that you must make to stationary, websites, business cards, etc. which relate to CounsellingBC.com, should the site cease to exist in the future for whatever reason.

Note: Please only sign up if the above point.  Again, if you choose to cancel or put your listing on hold there is no pro-rated refund for the portion of the year that remains on your listing. 

Paypal Disputes 
Please be aware that when you are paying via Paypal that the payee is Absolute Balance Counselling & Consulting Ltd.  or CounsellingBC.

If you dispute your payment (in error) when you receive your credit card statement, because you do not recognize the name, it often takes months for us to be reimbursed. When this occurs we deactivate your listing until we this is resolved via your credit card company.

Dealing with the dispute involves a fair amount of work at our end. In these cases we charge a $75 plus GST administration fee if you wish us to re-activate your listing in the interim.

Otherwise you are welcome to wait until the dispute is resolved and your listing will continue to it's due date once we have been reimbursed via Paypal.

Updates to Directory Listings: 
You may update some sections of your listing at any time, without charge, via the user interface.

But please do not put any information in the form boxes other than what is requested.  (For example the address box is specifically for the CITY -- NOT a company name plus it's address). This type of error has caused problems with programming which can affect the whole site.

Adding anything other than text to the  Name  box (for example "parentheses" and/or other symbols) can have can also cause significant problems to the functioning of the site.  We will removed any listing where this is an issue.  Reinstating the listing will be subject to a $75 fee. 

“Content”, which includes “Additional Information”,"1-minute audios", or "1-minute videos" may only be changed by logging in to the user interface submitting them there. When you submit your changes they are subject to an approval process. Please note that moderated changes may take up to 10 days to be approved so keep that in mind when you make edits.

You may edit your "content" up to 3 times per year.  After that there is a $75 (plus GST charge) if you wish to update the content before your listing renews.

All content is subject to review and revisions may be requested by CounsellingBC. Audios and videos must meet the standards set by CounsellingBC.com (which are described in this document) or you will be asked to re-do them.  Any submission must accurately describe your background and training information without embellishment. The text information that you submit should be informative and consist of between 165 to 500 words. If you are not clear as to what comprises an effective description, samples will be provided upon request. 

Do NOT add linked text within your listing.  The only link in your listing is the one that one that is automatically generated when you enter your website url (address).

Please do not - under any circumstances add information that involves promotions like "You may quality for a FREE initial session. . . " These submissions will NOT be accepted.

In addition do not use all "caps" and please do not use exclamation marks in your text. Your content should be able to speak for itself.

We also ask that you not add information about events to the body of your listing.  You may, of course, submit information about a course that you are offering in the appropriate section.

It is highly recommended that you read Juliet Austin's document on how to write an effective listing at the following link:http://www.counsellingbc.com/information/listingsuggestions.pdf . While writing your listing this way is not required, it is more likely to result in clients that are a good match.

****Please do not use the term "specialize", "specialization", "specialist" - alternate wording will be requested. You may say "specialized training in" as an alternate way of wording the above.

Appointment Booking on CounsellingBC.com

CounsellingBC currently has a stragegic alliance with Fullslate that provides the technology for online appointment booking.  (We were previously working with another company that was BC based but that relationship ended up not being viable). If you do wish to have appointment booking on CounsellingBC.con and with your own site we ask that you use the following link otherwise there will be an additional cost to have a "Book Now" button with your listing.

http://bit.ly/full_slate

Please only use the above link to sign up to Full Slate if you wish us to add the "Book Now" button that they provide to your listing.  

Using the above link does not result in any additional charge for you with CounsellingBC.com or Fullslate but does provide some compensation to us in the form of an affiliate fee. 

Workshop/Presentation Listings and Classifieds
As part of your listing on CounsellingBC.com you are permitted to submit either one plain text Classified ad or one plain text Workshop/Presentation listing per quarter for each calendar year.  These may include up to 350 words of plain text with no active links with the exception of an email link.   The content must related ONLY to services that you specifically offer (not an external presenter, for example).  Information will be removed either at the end of the 3 months or the start of the course, whichever comes first.

If you have a blogging listing you may also have one Premium Classified ad or one premium workshop listing but it can include html (colour, images, etc).  These listings are the same as the paid listing described below.

Please do not make multiple submissions as these will not be accepted.

NEW: Paid Workshop/Presentation Listings and Classifieds
Premium workshop/presentation and Classified listings are new for CounsellingBC.com.   You may have one or more Premium workshop listings ($75 plus GST) per 3 month period that has up to two active links, a couple of images, a "vanity" url (dedicated address that has search engine optimized text specific to your event, and coloured headings. Premium Classified listings can have images and coloured headings as well as active links.  
Credentials as they appear in the listing:
Members of the directory are encouraged to include, in the body of their summary, the credentials that they would normally provide following their name in written correspondence. However, the actual listing of names that appears on the site will only accomodate a) your highest university degree, i.e. Ph.D. not M.A., Ph.D. and one professional designation ONLY, i.e. R.Psych .

Links to Other Websites:
Please note that ALL listings on CounsellingBC.com are INDIVIDUAL LISTINGS. Please do not link to a site, within your listing, other than the one that is automatically generated when you add your webpage address in the designated location.  If you have an individual listing page on your site, your link must go directly to that page. If you do not have an individual listing page on the site, the link may go to the homepage of the website that is part of an association in BC or a group practice site within BC, of which you are a part. CounsellingBC.com will not link to a listing that is hosted on a site intended primarily to provide information, sell products, and/or market the expertise of other professionals who are not listed on CounsellingBC.com. Note: Please note that the link to your own site originates from the main page of your listing.  No links to secondary pages of your site are permitted.

Credentials of Members on your Site: 
If you have requested that CounsellingBC.com link to your private practice site it is important for you to be aware that the link will only be arranged if all of the colleagues on your site, who are providing counselling services, also maintain the credential requirements of CounsellingBC.com, or are supervised by a credentialed professional who maintains the qualifications required to list on CounsellingBC.com. (You will be required to fax a written statement confirming the above at the time of renewal.)

Upgrading Listings: 
It is possible to upgrade from a Basic Listing to Enhanced Listing at any time, but this change will not be pro-rated.  Upgrading to the Blogging Marketing profile is pro-rated but first requires an upgrade to an Enhanced listing.
It is also possible to add additional areas of practice to your listing at any time. Each additional link to areas of practice, over and above the number designated for the specific listing type (“Basic” or “Enhanced”) will be billed at $20 per year (again, not pro-rated).

Geographic Areas: 
You may be listed under one or two distinct office locations at no additional charge. It is not possible for the system to list a third location but it may be mentioned in the body of the text for your listing.

Photo/Video on Website: 
CounsellingBC.com allows counsellors to choose to have a face profile face photo. You may also have a 1 minute video that within your profile. (see specifications below) By submitting a face picture or a video to accompany your listing you recognize that you are doing so entirely at your own risk. Absolute Balance Counselling & Consulting Ltd. (dba " counsellingbc.com ") shall not be liable for any direct of or indirect special or consequential damages, relating to the presence of your photo or video on this site.

Photo Specifications : 
For the purposes of your listing on CounsellingBC.com please submit a photo in jpg, gif or bmp form only. Do not attempt to upload photo files that are larger than 4 megabytes. The photo you send should include your entire face and upper body (preferably) and show no other individuals besides yourself. Do not send a photo that has been previously optimized for another website unless it is more than 50 kilobytes in size.

***Do not post of photo of a logo or other image other than your face.

Please take a look at the photos on the site before submitting yours so that you have some sense of their composition. The photos must be able to be the following proportion - 3:4 (width:height). Finally, do not send a photo that includes only part of your face and/or a photo that has part of your face obscured.

Video SpecificationA video is to be 60 seconds in length (or less). They may be uploaded via the user interface. They can be produced in any standard format with the exception of realmedia (rm) and 3gp.  

Important: If you do produce a video please realize that it must only include you, speaking on your own or being interviewed without embellishment.  (No music, titles, or other textual elements.)

Annual Renewal:
CounsellingBC.com will contact you, about renewal, two months prior to your renew date and then 2 weeks prior to your renew date. prior to your renew date however it is your responsibility to note your renew date and pay before, or on the date of your renew date, if you do intend to renew.  

Since there is no automatic renewal process on CounsellingBC.com as we feel that it is important that you decide annually whether the directory is meeting your needs.

******** If you do allow your renewal to lapse your listing with all of it's data may be removed completely from out database.

There is no reinstatement fee if you decide to re-join the directory after you have discontinued the service, however you will be required to re-enter all information. 

If you want do no wish to have your information removed you may maintain your inactive status for up to a year at the rate of $50 plus GST per 6 month or less period.  Please contact in advance if that is your intent.

Payment Information and Due Date:
You will receive automated emails informing you of renewal in advance of your renew date. In all instances, payment is due prior to THE RENEW DATE. If payment is not made by the renew date your listing will become inactive and then completely removed from the database. Renewing at that point in time will involve completing the application form again.

Content Responsibility:

With respect to the blog portion of the site we do not review the content of the site.
You have no responsibility for any of the content on CounsellingBC.com apart from your own listing. By listing you are not implying that you are endorsing, recommending or approving any of our content. By accepting your listing we are not implying that we are endorsing or recommending you or approving any content in your listing or linked sites. Please also note those who utilize the blogging feature will be posting content that is not reviewed by us.  As such those users are fully responsible for that content and its legality.

Forum and Jurisdiction

You and CounsellingBC.com each agree that the Listing Agreement and the relationship between you and CounsellingBC.com shall be governed by the laws of the Province of British Columbia without regard to its conflict of law provisions and that any and all claims, causes of action or disputes (regardless of theory) arising out of or relating to the Listing Agreement, or the relationship between you and CounsellingBC.com, shall be brought exclusively in the superior courts of British Columbia. You and CounsellingBC.com agree to submit to the personal jurisdiction of the courts located within the Province of British Columbia, and agree to waive any and all objections to the exercise of jurisdiction over the parties by such courts and to venue in such courts.

Place of Residence
All Members of CounsellingBC.com are required to be residents of British Columbia.

Privacy Policy

By entering into this agreement you agree adhere to the privacy policy available at this link:

http://counsellingbc.com/privacy-policy

Use of Control Panel:
The Control Panel is available to all individuals who list their services on CounsellingBC.com. It allows the professionals on the site to add/change some information, ie. demographic information, schedule of availability, etc. You may ONLY use the Control Panel for it's intended purpose. Entering information into any of the text boxes other than what the label requests be entered may result in the removal of your listing from the system. DO NOT USE ANY SYMBOLS such as "/" or "*" or "! or "[" ,etc. in any of the text entry boxes. You may ONLY use numerals, spaces, and letters. If you enter anything other than what is specifically intended for a text box,( i.e. an address) you must contact CounsellingBC.com for approval to do so.

Prohibited Content: 

You understand that all information, data, text, software, music, sound, photographs, graphics, video, messages, tags, or other materials ("Content"), which you provide to CounsellingBC.com in any way, are the sole responsibility of the person from whom such Content originated. This means that you, and not CounsellingBC.com, are entirely responsible for all Content that you upload, post, email, transmit or otherwise make available via CounsellingBC.com. By uploading or posting any Content, you represent and warrant that you are entitled to upload or post that Content, and that you have obtained any and all necessary license(s) or permission(s).
You may not submit content that is owned by others and/or is not in the public domain. You may not submit or transmit anything to this site that is unlawful, threatening, harassing, libelous or offensive. You may not submit materials that would violate any law of the rights of others including copyright infringement and privacy. Infractions may result in the removal of your listing without notice or refund.

You agree that in your use of CounsellingBC.com’s services, including any actions, rights or obligations under this Listing Agreement, you will at all times comply with all applicable local, provincial, state, federal, and international laws.

Testimonials from clients are not permitted.  You may have testimonials from colleagues with names and credentials provided.

CounsellingBC.com’s right to suspend and account or remove content.

You agree that CounsellingBC.com may, without prior notice, immediately terminate, limit your access to, or suspend your CounsellingBC.com account, and any associated services, and access to those services, or may remove any Content from any CounsellingBC.com account. Cause for such termination, limitation of access, suspension, or removal shall include, but not be limited to, (a) breaches or violations of the Listing Agreement or CounsellingBC.com Policies, (b) requests by law enforcement or other government agencies, (c) discontinuance or material modification to CounsellingBC.com (or any part thereof), (d) unexpected technical or security issues or problems, (e) extended periods of inactivity, (f) engagement by you in fraudulent or illegal activities, and/or (g) nonpayment of any fees owed by you to CounsellingBC.com. Further, you agree that all terminations, limitations of access and suspensions for cause shall be made in CounsellingBC.com’ s sole discretion and that CounsellingBC.com shall not be liable to you or any third party for any termination of your account, or access to CounsellingBC.com.

Termination of your CounsellingBC.com account includes any or all of the following: (a) removal of access to all or part of the offerings within CounsellingBC.com, (b) deletion of your password and all related information, files and content associated with or inside your account (or any part thereof), and (c) barring further use of all or part of CounsellingBC.com.

REGISTRATION AND INSURANCE COVERAGE 
You agree to maintain ACTIVE status in your professional organization such that you do not allow any professional designation, i.e. R.Psych, RCC, RSW to lapse and become invalid. If, by some chance, this occurs you agree to notify CounsellingBC.com immediately. You are also required to contact CounsellingBC.com if your practice is under investigation and we reserve the right to temporarily remove your listing from the site until such an investigation is completed in your favour. In such an event your listing year will resume once your full active status has been reinstated. Should your original professional status not be reinstated, for whatever reason, no refund will be provided. Listing on CounsellingBC.com does not imply that we are endorsing you or recommending you, your counselling practice or any of the content that you provide for this site or your own business site. These policies are in effect until your annual renewal date and you will be required to accept the version of the policies that are in place at the time that you renew.
If you have a B.S.W. or M.S.W. degree you must be approved for private practice or be approved for clinical registration if you wish to be listed on this site.

LIABILITY INSURANCE
All professionals on the site must carry liability insurance while listed on the site.

LIMITATION OF LIABILITY: 
In no event, including, without limitation, negligence, shall Absolute Balance Counselling & Consulting Ltd, its subsidiaries, affiliates, agents, officers, directors, employees or partners be liable to you or any third party for any special, punitive, incidental, indirect, or consequential damages of any kind, or any damages whatsoever, including, without limitation, those resulting from loss of use, data, or profits, whether or not Absolute Balance Counselling & Consulting Ltd has been advised of the possibility of such damages and on any theory of liability, arising out of or in connection with the use of or the inability to use this site, its services, or materials, the statements or actions of any third party on or through this site, any dealings with vendors or other third parties, any unauthorized access to or alteration of your data, any failure in the transmission of your data, any information that is sent or received or not sent or received, any failure to store or loss of data, files, or other content, any services available through the site that are delayed or interrupted, or any web site referenced or linked to or from this site. 
All registrants also understand that CounsellingBC.com does not guarantee that the presence of a listing on the site will result in business and/or clients as a result of that listing. 

Right to Modify Current Listing Agreement
When using particular CounsellingBC.com services, you shall be subject to this Listing Agreement, as well as any posted guidelines or rules applicable to such services, which may be posted and modified from time to time, at the sole discretion of CounsellingBC.com. All such guidelines or rules are hereby incorporated by reference into this Listing Agreement. Any modifications will be posted on this webpage, and posting on this webpage will constitute sufficient notice to you of any such modifications.

Site Outages:
It is in the interest of CounsellingBC.com to be available to the public at all times. As with any web site technical issues occasionally arise that require a remedy. This may include site outages. CounsellingBC will endeavour to begin the process of recifying any site outages as soon as it has become aware of such an issue. If, for any reason, the site continues to be offline for a 24 hour period, all individuals on the site will have their annual listing by 1 day for any 24 hour period that the site is offline. This extension will appear only in the "off line" database, not in your control panel. Should you ever require information about your renew date you may contact CounsellingBC.com to receive this information.   
IMPORTANT : When you renew your listing your are required to review the current  listing agreement which may change from time to time. You may always view the current listing agreement by going to the following link:   

http://www.counsellingbc.com/listing-agreement.html   

PLEASE BOOKMARK IT FOR FUTURE REFERENCE
Revised : October 13, 2016
Absolute Balance Counselling & Consulting Ltd. 
(doing business as “ counsellingbc.com ” )